The sales rep experienced a lot of issues managing consignment inventories of customers. By the time they received new inventory countings it was often already outdated.
Customers don’t have an accurate overview on their own stock which leads to misplaced orders, products that run out of stock and products that reach the expiry date.
During the first phase of the 5D process – DEFINE – very clear goals were set from the beginning, making sure the solution and results would meet expectations for all parties:
Simplify the re-ordering process
Lower lead time for re-ordering
Improve product rotation
Together with the client, d!nk analyzed the re-ordering process, identified bottlenecks in the stock management and created mock-ups to test the improved workflow.
The outcome is the Inventory Counting App
Main features of the app:
• Database driven, accurate and up-to-date stock
• Notifications when products are running out of stock or are about to reach the expiry date
• Simple re-order form
The Inventory Counting App has lead to efficient consignment stock management. It reduces the waste creation, minimized products exceeding their expiry date and improved product rotation.
Since the implementation of the Inventory Counting App the lead time for re-ordering new products has lowered with 33 % thanks to accurate stock overview and simple re-order form.